Refund & Return Policy

1. General Overview

At Hari Solutions, we strive to deliver high-quality IT services, software development, and digital products. Because of the nature of digital goods and custom services, our refund policies differ from physical products. Please read carefully to understand your rights regarding cancellations and refunds.

2. Software Development & IT Services

For custom software development, web development, and enterprise IT services, refunds are handled according to the specific service agreement or contract signed before project commencement. Generally:

• Initial Deposits: Upfront deposits are non-refundable once the discovery phase, planning, or actual development work has begun.
• Milestone Payments: Payments made upon the completion of agreed-upon milestones are non-refundable, as they represent accepted and delivered work.
• Project Cancellation: If a project is cancelled by the client before completion, the client is responsible for paying for the work completed up to the cancellation date.

3. Subscriptions and SaaS Products

For our subscription-based services or Software-as-a-Service (SaaS) products, you may cancel your subscription at any time. Cancellations will take effect at the end of your current billing cycle. We do not provide prorated refunds for partial months or unused time. If you experience technical issues that prevent you from using the service, please contact our support team for assistance, and exceptions may be made on a case-by-case basis.

4. Digital Products and Downloads

Due to the non-returnable nature of digital downloads (such as templates, plugins, or standalone software), these purchases are strictly non-refundable once the download link has been provided or the product has been accessed. Please ensure the product meets your requirements before purchasing.

5. Dispute Resolution

We value our client relationships. If you are dissatisfied with our service, we encourage you to contact us directly to resolve the issue before initiating any chargebacks or formal disputes. We are committed to finding an equitable solution for all parties involved.

6. Contact Us

If you have any questions or concerns about our Refund & Return Policy, please contact our support team: